Business, Marketing, and Life Advice for Play-Based Business Owners

Something that we are consistently asked by customers year-round, but especially when we are in the throes of flu-season, is how we sanitize our space and keep it clean.

While I can’t speak for other facilities, I know that keeping our space sparkling clean is a top priority. After all, my own children play there daily-- so I have a personal stake in the effectiveness of our cleaning procedures as well.

So today I’d love to shed some light on how we manage to keep germs at bay...

Something that I carefully examine at the end of every year of business is how we could have saved money, been more efficient, or offered a higher level of service.

One thing that has stuck out in my mind for the past FOUR years-- yes FOUR years-- in my business is all of our different systems and software and processes and how ineffectively they all integrate together, causing a MASSIVE bottleneck in our business.

“Which systems?”, you might be wondering. After all, running a...

Something I am careful to do constantly is monitor other indoor play spaces in order to best understand what’s working and what’s not working in the indoor play industry. 

As we kick off a new year, I wanted to share 4 emerging trends that have been increasing in popularity, especially during the last 18 months or so.

For current indoor playground owners and prospective owners alike, adapting to at least 1-2 of these trends to accommodate changing customer preferences will be...

Earlier this week I put an ask out to the 100+ entrepreneurs in my group coaching program, Play Makers Society. I asked for them to share either:

• One significant thing they’ve learned this year on their business journey

• One roadblock or issue they encountered that surprised them, OR

• One piece of advice they’d give their former selves or other prospective business owners

And, wow. 

Their responses were so detailed and insightful, I had to choose a handful of them to...

I first met Tanya, the owner of The Tot Spot Play Center, when she signed up for my Play Cafe Academy program and enrolled in my group coaching program, The Play Maker Society. Tanya, a Pediatric Occupational Therapist, quickly worked through the program content and worked alongside her supportive husband and family to open her doors just a few short months after enrolling! Does Tanya look familiar to you? You may remember her from her PCA testimonial on our YouTube channel here!

Her passion...

As small business owners it can often feel like we are being pulled in a million different directions. It can also feel like someone ALWAYS needs something, whether it be a team member or a customer or a vendor.

It’s easy to allow yourself to be stretched too thinly and need to rely on a support system for strength when it gets to be too much.

However, what happens when we are being asked for favors from within our own support system as well?

Now, I’d like to preface this by...

Have you ever heard the phrase, “kill your darlings”? I hadn’t until this year.

To me, as a business owner, my “darlings” are the business-related things that I love the most-- and hold onto selfishly or against logic because of my emotional attachment to them

On paper, it can seem black-and-white. This service is profitable, so we will keep doing it. And if this other offering is much less profitable-- then we should cut it.

However, in the real world, it rarely...

AN ALTERNATIVE TITLE, “DO YOU EVER SLEEP??”
SECOND ALTERNATIVE TITLE, “HOW DO YOU DO IT ALL?”

As I have mentioned in previous blogs, life as a business owner looks significantly different from when we first opened our doors four years ago. While I still retain some responsibilities, like communicating with party clients, there are many tasks I used to keep on my “plate” that I have since outsourced, like working parties and events, and things I gave up...