Business, Marketing, and Life Advice for Play-Based Business Owners

This past week in our Play Maker Society group coaching program (which is an optional way for Play Cafe Academy members to really uplevel their game and accelerate their success with the program) we had a veteran (10 year!) Starbucks manager answer questions and WOW, she provided some amazing insight!

While the full 1-hour training (plus MY 1-hour training on my lessons in operating a profitable cafe) is only available for Play Maker Society members, I did want to share a few of her insights...

Before going any further, I want to note two very important things related to this article. 

1. I am NOT a lawyer and therefore cannot offer legal advice. Before opening your business, you should consult with a business lawyer to ensure you have all proper licenses and permits. I am simply speaking from my experience and research.

2. I live in the state of New York, in the United States. Depending on where you are located, the permits and licenses required to own and operate a business may...

Well FIRST I need to explain this title and this topic-- because I already know what many of you are thinking. Don’t I encourage and teach entrepreneurs exactly how to be successful in, very specifically, a brick and mortar industry? Well, the answer is YES. 

And even though I believe success and happiness are very possible in the brick-and-mortar space, this journey is NOT for everyone. 

So you can call this my “tough love” blog for all of my brick-and-mortar...

As you likely know if you’ve been following me for a while, we focus on birthday parties at our indoor playground locations.

We rely on having a booked-out party calendar every single weekend to be able to be successful. I love being able to look at the month ahead and know with certainty that not only will all of our bills and team members be paid, but also that I can pay myself consistently as the business owner.

Even if you do NOT plan on making parties your main focus, relying on...

Something that we are consistently asked by customers year-round, but especially when we are in the throes of flu-season, is how we sanitize our space and keep it clean.

While I can’t speak for other facilities, I know that keeping our space sparkling clean is a top priority. After all, my own children play there daily-- so I have a personal stake in the effectiveness of our cleaning procedures as well.

So today I’d love to shed some light on how we manage to keep germs at bay...

Something that I carefully examine at the end of every year of business is how we could have saved money, been more efficient, or offered a higher level of service.

One thing that has stuck out in my mind for the past FOUR years-- yes FOUR years-- in my business is all of our different systems and software and processes and how ineffectively they all integrate together, causing a MASSIVE bottleneck in our business.

“Which systems?”, you might be wondering. After all, running a...

Something I am careful to do constantly is monitor other indoor play spaces in order to best understand what’s working and what’s not working in the indoor play industry. 

As we kick off a new year, I wanted to share 4 emerging trends that have been increasing in popularity, especially during the last 18 months or so.

For current indoor playground owners and prospective owners alike, adapting to at least 1-2 of these trends to accommodate changing customer preferences will be...

Happy New Years everyone!

If you’re reading this on the day this post was published, then we just kicked off 2020, and I hope you had an AMAZING time celebrating with your families. If you are anything like me, you LOVE this time of year because it means reflection and goal-setting.

But this New Year’s looks a little bit different for me.

You see-- in years’ past my “resolutions” were all about things I wanted to do MORE of in the new year. I wanted to exercise...

Earlier this week I put an ask out to the 100+ entrepreneurs in my group coaching program, Play Makers Society. I asked for them to share either:

• One significant thing they’ve learned this year on their business journey

• One roadblock or issue they encountered that surprised them, OR

• One piece of advice they’d give their former selves or other prospective business owners

And, wow. 

Their responses were so detailed and insightful, I had to choose a handful of them to...