Business, Marketing, and Life Advice for Play-Based Business Owners

So you want to open an indoor playground business. Or, maybe you just have a pinterest board called “play cafe inspo”, or “business ideas”. Wherever you are in your journey, I’d venture to guess that you’ve pictured what life might be like if you actually moved forward with your plan and chased your dream.

However, you’re also probably overwhelmed with the idea of getting started and you’re probably nervous about not getting the funding you need, not getting the support you want from family and...

Indoor playgrounds are gaining popularity because they offer comfortable and secure play areas, and they give kids a chance to burn energy regardless of weather conditions.

As more play cafes begin to pop up around the country and in our own neighborhood, we want to remind you how we think Climbing Vines Cafe & Play is different from other indoor play spaces...

Climbing Vines Cafe’ & Play is a place for parents to bring their children for low-key, imaginative play while they can indulge in a...

Our family-owned and operated 2,500 sq. foot space features a clean, imaginative play-area for babies, toddlers, and preschoolers, as well as a barista-staffed gourmet coffee, tea, and espresso cafe for adults. It is large enough for the children to run & play, yet intimate enough for adults and caregivers to relax, have a conversation, or catch-up on work.

If you’re a regular at Climbing Vines Cafe and Play, this information should be familiar, but today we want to share some frequently aske...

If this is as far as you get in this post, just remember: online criticism will happen NO MATTER WHAT. And it will all be ok.

Earlier this year, a woman orchestrated a coordinated social media attack on my business and me personally. It left me gutted for hours. I could tell soon after she messaged me that she was attempting to get a rise out of me for social media attention, which was confirmed by the other reviews she had been recently leaving local businesses.

However, I was able to take (m...

Pssst... for a more recent article and a podcast episode on this topic, click here!

For a year or so after Climbing Vines opened, I could barely go one day without checking the websites and social media accounts of my local competitors. I was constantly looking over my shoulder, hoping and praying that no one would “copy” my business idea and steal all of my customers.

After two direct “copycats” opened within the first few years, it turns out that I was right about one thing: when someone fin...

These days, especially if you are in the U.S., even minor injuries like a finger jam or a slip and fall can have devastating effects on your small business, so the recreational aspect of an indoor playground makes us especially vulnerable to injuries, lawsuits, and disgruntled customers.

We also of course want to prioritize the safety of our guests as much as we possibly can.

Remaining prepared during any sort of personal-injury emergency should be self-explanatory but it’s, unfortunately, one...

The only time we’ve “fired” a customer happened a little over 6 months ago. While this was a difficult decision to make, it was necessary for the well-being and safety of our other customers. Unfortunately, not every family is going to share our philosophies or feel obligated to abide by our policies, so we have found it is easier to let those customers go and focus on the customers that do love and respect our space and our rules.

Speaking of rules, we are big proponents of black-and-white rul...

If you dream of going into business for yourself but you’d rather not build your business from scratch, franchising might be the right choice for you! However, it can also have a variety of drawbacks.

Franchising (and all the legal jargon that goes with it) can be confusing for first time business-owners, so today I’m going to break down the advantages and disadvantages and how franchising differs from licensing.

WHAT IS A FRANCHISE?

A franchise is an extension of an already existing brand or...

 We’ve already discussed the red flags I look out for in an indoor playground business plan, but I wanted to elaborate just a bit more on start-up costs and what you can expect should you decide to embark on this endeavor.

If you want all of the start-up costs you can expect (especially those that will likely surprise you!) I’d love to invite you to join us inside Play Cafe Academy where you’ll not only get ALL the line-by-line details but also personalized support every step of the way i...

Since I opened the doors to my indoor playground in 2015, I have had thousands of prospective owners reach out to me asking to “take a quick look” at their business plan. Now, not all of them have gone as in-depth as I did when creating a business plan, but most business plans are major documents that take a great deal of time to review.

And because you can now get MY eyes on YOUR business plan for a fraction of what a 1:1 consult would be if you upgrade your business plan toolkit purchase, ...